b'ACQUIRING NEW SKILLS ADOPTION OF PRODUCTIVITY AND PERFORMANCE METRICS TO IMPROVE It will be essential to develop case law andADMINISTRATIVE EFFICIENCY standardize members practices to ensure consistency in the Tribunals approach. With overThe Tribunal will develop methods to 400 new administrative monetary penalties withoutcomprehensively measure the Tribunals identified constituent elements, considerableperformance and efficiency in the perspective research will be needed to analyze decisions forof continuous improvement. The first step is to similar violations and whether those decisions applyidentify which area(s) in the Tribunals decision-to the Tribunals work as of the 2022-2023 fiscalmaking process or work methods are the least year. It is also important to develop an institutionaluseful or cost-effective from the applicants memory that will remain within the Tribunal. perspective. Tangible improvements are Activities quantifiable since fiscal year 2021-2022.2022-2023 ActivitiesStandardize the approach to administering 2022-2023cases, managing legal questions and Reduce the time between request for review conducting hearings without underminingsubmissions and publication of the Tribunalsmembers independence final decisionPublish a guide about the public access to Measure performance indicators andopen court principle service standardsTraining Tribunal members and staffContinue writing decisions and practices defining the essential element of the new violations23'