Working as a team, our QA process ensures the enviable reputation of our Quality Assurance System (ISO 9002 certified), as well as an efficient workflow. We have strict written procedures for our planning, production, budgeting and scheduling activities that are standard and documented.

Registration from the person is done at every step/task, and for every service that we offer – in-house or sub-contracted (our sub-contractors are tested, approved and need to follow strict procedures). Our quality assurance program follows a direct path to quality, from the Art Director, the Typography and Quality Controller, the Government Standards Controller, to the Account Manager.

A project does not leave our office, at the proofs or final stages, before it has followed this path respecting our high quality standards (in French and English). This team also ensures that bilingual products are controlled according to the determined standards, as well as with respect to all Government FIP and Official Languages guidelines.

Our path to quality is highly structured and efficient. Every project has to follow that process in order for it to meet our high standards, as well as our clients’ expectations.