01 02 03 04 SECTIONS About the Tribunal: Our Commitment to Canadians Pages 6-11 Challenges and Opportunities Pages 20-23 Summary of Requests for Review Processed in 2017-2018 Pages 12-19 Tables and Graphs Pages 24-29 TABLE OF CONTENTS Message from the Chairperson......................Page 4 Contact Information for the Tribunal.........Page 30